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access 2010 pdf!   (reply) Posted by: Support
Date Posted: September 6, 2010, 11:14am
Hmmm.. this is puzzling.

You could remove Access 2010 if you're not going to use Access for anything else.

If you want me to check your Easy Invoicing UK database you can send it to me for testing.
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access 2010 pdf!   (reply) Posted by: microstock
Date Posted: September 6, 2010, 11:06am
Sorry that did not fix it shold i i remove access 2010 and reinstall 2007?
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access 2010 pdf!   (reply) Posted by: Support
Date Posted: September 6, 2010, 9:36am
Hello,

Installing the newer version of Office should not have altered the print settings but it may have done, somehow.

Please re-check your default printer settings: make sure one printer has the 'Default' tick by it, and that under 'Properties' your Device Settings and Printing Preferences all have A4 Portrait set.

If there is a default page option in Access 2010 you may need to check this, too.
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access 2010 pdf!   (reply) Posted by: microstock
Date Posted: September 6, 2010, 8:49am
Hi
i have checked that it is set to portraite and it is
the only thing that i have changed on the pc in the last week was that i have updated to word excel access ect 2010 would this have do anything
thanks Jeff
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Cutomer statement   (reply) Posted by: Support
Date Posted: September 6, 2010, 8:34am
Hello,

I have been working on a small project that will extend the reporting aspect of Easy Invoicing UK 8.

I think I would be able to extend that further to include a breakdown of client history.

Please give me a few days to work on this and I will post another message when it's ready for testing:

http://www.easyinvoicing.co.uk/forum/Blah.pl?m-1242164115/
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Cutomer statement Posted by: Steve
Date Posted: September 5, 2010, 3:32pm
Hi Garry

Is it possible to print out a particular clients account. when you go into process accounts and select a particular account (customer) there is only the facility to print unpaid invoice statement, is there anyway way you can print their full history, I have managed to ctrl print screen, paste into word and then print but it is a long way round and doesn't look that good.

Steve
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access 2010 pdf!   (reply) Posted by: Support
Date Posted: September 5, 2010, 10:06am
Hello,

The format of the emailed PDF files is defined by your 'Default Printer' settings.

Please check your Default Printer Settings 'Preferences' are set to A4 portrait.
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access 2010 pdf! Posted by: microstock
Date Posted: September 3, 2010, 5:57pm
Hi
I am having some truble when i email invioces i have been using easy Inv for over a year and not had problem before sending pdf emails

when i send the invoice it appeara to go ok but the invoice changes from portrait to landscape - not sure why
any help please
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Duplicate Entries in My Invoice File   (reply) Posted by: Support
Date Posted: September 3, 2010, 8:39am
Hello,

Please email me directly for details on how to send your file to me:

sales@easyinvoicing.co.uk
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Duplicate Entries in My Invoice File Posted by: FMDirect
Date Posted: September 1, 2010, 1:22pm
Hi,
I have some duplicate invoices in my database. Can you correct this for me as it is giving incorrect balances & reports.
Thanks.
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copies on more than one pc   (reply) Posted by: Support
Date Posted: August 26, 2010, 12:06pm
Hello,

Users are entitled to copies of the latest release of the version they are using.

Easy Invoicing UK 9 will be a completely separate product in it's own right (the completed project may have a different name altogether).

If the first portion of your business name is the same for each copy of Easy Invoicing UK 8 your Unlock Code should work (you may want to try this first).  If it's for the same business outright you would not be in breach of any license agreements.
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Downloading data to Excel   (reply) Posted by: Seekingenlightenment
Date Posted: August 26, 2010, 11:10am
What a relief, thank so much
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copies on more than one pc   (reply) Posted by: MARKLEYcouk
Date Posted: August 26, 2010, 10:06am
so once you purchase you are restricted to the same version number?

as you register on a 'business name' basis i have to ask the question.. i have a limited company that has 4 business' running under it using slightly different names depending on the dealings (eg: Storage, Haulage, etc)

how would that effect the operation of the registration? i'd have to purchase for each department?
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Downloading data to Excel   (reply) Posted by: MARKLEYcouk
Date Posted: August 26, 2010, 9:47am
Quoted from Support
I am in the process of writing a small database that will link into an Easy Invoicing UK 8 database and produce a series of customisable reports.

If you have the full version of Microsoft Access you can use it to create your own custom reports or edit the existing ones.

This project will be a freeby when it's finsihed but it is still a 'work in progress' at the moment, however, you are more than welcome to try a copy on the understanding it's used 'at your own risk'.

If you would like to have a go with this tiny app. please drop me a line: sales@easyinvoicing.co.uk


VERY nice feature
thanks for the time to make it

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Products or Services Listing Order   (reply) Posted by: Support
Date Posted: August 26, 2010, 8:13am
Hello,

That is unusual because the sort order of those items is specifically set to the entry ID (which effectively acts as the order they are added).

If this issue persists, please email me direct for instructions on how to send me your database so that I can investigate and, hopefully, fix the issue.

sales@easyinvoicing.co.uk
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FREE Upgrade?   (reply) Posted by: Support
Date Posted: August 26, 2010, 8:11am
Hello,

The reduced price is for version 8 over the summer holiday weeks.

Easy Invoicing UK 9 is not intended to be an upgrade to version 8 because there is still a market for version 8.

Easy Invoicing UK 9 will be a more comprehensive version that will be on sale alongside the other.

Having said that, there will be a financial consideration to all existing customers when it comes to purchasing other products.
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Downloading data to Excel   (reply) Posted by: Support
Date Posted: August 26, 2010, 8:07am
I am in the process of writing a small database that will link into an Easy Invoicing UK 8 database and produce a series of customisable reports.

If you have the full version of Microsoft Access you can use it to create your own custom reports or edit the existing ones.

This project will be a freeby when it's finsihed but it is still a 'work in progress' at the moment, however, you are more than welcome to try a copy on the understanding it's used 'at your own risk'.

If you would like to have a go with this tiny app. please drop me a line: sales@easyinvoicing.co.uk
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Downloading data to Excel   (reply) Posted by: Seekingenlightenment
Date Posted: August 25, 2010, 10:05pm
Hi Garry,

Ignoring the title of "Excel" (apologies), when I'm following the instructions on downloading the Easy Invoicing UK 2007.mde file into Access in http://www.easyinvoicing.co.uk/forum/Blah.pl?m-1216715694/
, it's automatically offering me your six reports  but not letting me view or correlate the data I need, namely: invoice No. Client, date paid, product, amount paid, tax and deductions.  Unfortunately I'm not at all familiar with Access, but is there a way I can download the data tagged to each invoice number so that I can create the spreadsheet I need please?

Very many thanks in anticipation.

PS Have to say, Easy Invoicing is one of the best investments we've ma...

Click here to read more ...
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FREE Upgrade? Posted by: MARKLEYcouk
Date Posted: August 25, 2010, 1:39pm
liking the tempting price of £14.99 for this product. does it include a free upgrade to version 9 on release?
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Products or Services Listing Order Posted by: OS1
Date Posted: August 24, 2010, 11:40am
[face=Arial][/face]
Hello

So far everything with Easy Invocing has been working fine - until just now.  I'm currently raising an invoice and for some reason the system is now listing the products in alphabetical order the moment I move out of the description.  An invoice that I produced prior to this had a number of items and this didn't happen, so I don't know what has changed.  Please can you advise?

Thanks

Peter
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Error 94   (reply) Posted by: Support
Date Posted: August 19, 2010, 10:26am
Quoted from Krystyna
I have just opened Easy Invoicing and an error message (94) popped up. I have attached a screenshot of it for you to see. Please advise.


Hello,

I have not seen this error on an Easy Invoicing UK before.

I would need to examine your database file for errors.

Please email me directly for instructions on how to send your file:

sales@easyinvoicing.co.uk
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Error 94 Posted by: Krystyna
Date Posted: August 18, 2010, 10:36am
I have just opened Easy Invoicing and an error message (94) popped up. I have attached a screenshot of it for you to see. Please advise.
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Invalid invoice Number   (reply) Posted by: Support
Date Posted: August 12, 2010, 8:22am
Hello,

I have never been able to link problems specifically with any Windows updates, but it always seems more than a coincidence that when a Windows update has been released we get a small surge of support requests for a short while.

Again, I am more than happy to check your database for you, email me direct for sending details:

sales@easyinvoicing.co.uk
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Invalid invoice Number   (reply) Posted by: Seekingenlightenment
Date Posted: August 8, 2010, 6:43pm
We've just started getting the opposite, duplicate invoice numbers appearing on the statement even though we've only entered it once (though it may have been changed subsequently). We were wondering if it had been caused by a recent windows update for XP?
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Invalid invoice Number   (reply) Posted by: Support
Date Posted: August 5, 2010, 10:55am
Hello,

Sounds like an unusual situation.. haven't seen that before.

If you are happy to send me your database I am sure I can fix this for you.

For sending details please email me directly: sales@easyinvoicing.co.uk
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Invalid invoice Number Posted by: ronniesunshines
Date Posted: August 5, 2010, 10:52am
I've been using the software for a few months however have just created an invoice that no longer opens/deletes as no invoice number was automaticly created. the only thing i did different was my computer date was 2 months behind so im not sure if the system has got confused with a back dated invoice. Anyone know of a fix??
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Error 2467   (reply) Posted by: Support
Date Posted: August 3, 2010, 12:29pm
Hi,

No problem.

This 4 minute video clip shows you how to do it:

http://www.5min.com/Video/How-to-Create-a-Trusted-Folder-Location-in-Microsoft-Access-80732165

You need to add a new 'Trusted Location'...
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Categorisation   (reply) Posted by: Support
Date Posted: August 3, 2010, 12:23pm
Quoted from MARKLEYcouk
excellent news will be looking forward to that then..

will you be adding a purchases/suppliers area in version 9?


Hi,

We aren't sure yet - it's still under discussion here for the particular version we are currently working on.
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Error 2467   (reply) Posted by: Gareth
Date Posted: August 3, 2010, 12:16pm
Sorry Garry - how do I add Easy Invoicing UK as a "Trusted Folder" in Access please?

Kind regards,
Gareth
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Categorisation   (reply) Posted by: MARKLEYcouk
Date Posted: August 3, 2010, 12:12pm
excellent news will be looking forward to that then..

will you be adding a purchases/suppliers area in version 9? im just asking as at the moment i use my own written on in access and well frankly, yours is easier to use for other people (if im not in the office)
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