Author Topic: Invoice email error  (Read 627 times)

MichelleC78

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  • Posts: 2
Invoice email error
« on: October 26, 2017, 12:10:18 PM »
Hi,

When I try to email an invoice I get 'The Email Failed' The attempt to connect timed out.

The port number is 25 and we have not changed any email settings.

Please help

support

  • Administrator
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  • Posts: 450
Re: Invoice email error
« Reply #1 on: October 27, 2017, 10:11:27 AM »
Hi,

Your SMTP service provider may have gone down for a while.

In some instances Email Providers and now wanting email sent securely and this will require changing your Port Number to either 465 or 587.
Regards,

Garry.
(Support)