Author Topic: Linking Data  (Read 1313 times)

Tang

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Linking Data
« on: October 30, 2017, 03:16:08 PM »
Hi,

We have Easy Invoicing 9 installed on two computers. We are using googledrive and a shared ei_data.mdb file. This link can work fine for a length of time and then every so often we get errors stating that backup can't be completed successfully and links to data tables have been lost. Any suggestions as to why the link is suddenly lost? When you check 'backup and data', I think that the link is usually still there and we can click link data and it works fine again but it's quite frustrating because if both computers are using it at the same time we have ended up duplicating an invoice number and having to redo invoices or losing invoices because we have to revert back to an earlier backup.

Any suggestions would be greatly appreciated. Thank you

 

support

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  • Posts: 458
Re: Linking Data
« Reply #1 on: October 31, 2017, 10:24:06 AM »
Hi,

When the data file is in use Google Drive may lock it.

Usually, waiting a few moments after closing the program usually free's off the file, but please wait long enough for the file to be updated on Google Drive.
Regards,

Garry.
(Support)