Author Topic: Printing  (Read 1056 times)

louise

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Printing
« on: October 26, 2017, 11:27:56 PM »
Each time I try to print an invoice the message I get says updating please wait.
then a
NOT RESPONDING message.
Happens regardless of printing site, pdf, printer etc.
Have tried connecting to internet and disconnecting to internet neither works
Thoughts?

support

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Re: Printing
« Reply #1 on: October 27, 2017, 10:13:20 AM »
To print an invoice you need at least one printer installed on the computer, and at least one printer should be set as a 'Default' printer (green tick beside it's icon).

This guide may help you check your printer settings:

http://www.dummies.com/how-to/content/for-seniors-how-to-set-a-default-printer.html
Regards,

Garry.
(Support)

louise

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Re: Printing
« Reply #2 on: October 29, 2017, 12:01:12 AM »
the system freezes when i try to print. not a prnter issue. I have to task manager close prog down
someone else had this issue on another thread, did you solve it? Seems I may have the same problem

support

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Re: Printing
« Reply #3 on: October 29, 2017, 09:51:47 AM »
Hello,

The reply above still applies.

A recent Windows 10 Update installed a new option for Windows to manage the
default printer.

You may need to override this by specifying the Default printer yourself.

If the problem still persists please don't hesitate to post back.
Regards,

Garry.
(Support)