Author Topic: Can't print any reports error 3011  (Read 924 times)

rav

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Can't print any reports error 3011
« on: January 21, 2018, 11:58:44 AM »
Hello.
I can't print or export any reports from easy invoicing 9. Invoice reports came up with errror 3011, quotes with 3075. Error location : from_frmPrintReport.CmdReports_Click
Please help thanks

support

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Re: Can't print any reports error 3011
« Reply #1 on: January 22, 2018, 10:41:46 AM »
To print an invoice you need at least one printer installed on the computer, and at least one printer should be set as a 'Default' printer (green tick beside it's icon).

This guide may help you check your printer settings:

http://www.dummies.com/how-to/content/for-seniors-how-to-set-a-default-printer.html
Regards,

Garry.
(Support)

rav

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Re: Can't print any reports error 3011
« Reply #2 on: January 22, 2018, 08:42:02 PM »
I know how to print invoices, quotes etc. What I cant print is REPORTS of invoices, quotes etc. There is one think I can check from reports which is unpaid invoices only.
thanks
Rav
« Last Edit: January 22, 2018, 08:49:38 PM by rav »

support

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Re: Can't print any reports error 3011
« Reply #3 on: January 23, 2018, 10:57:33 AM »
An error 3011 can suggest an invalid or missing character in one of the fields.

A common instance is typing '0.00' in a box when it should just be '0.00' - the '' in this example is the character causing the problem.

Another instance could be caused by a blank invoice entry.

I suggest listing all your invoices in the 'process' section of the program to see if you can spot a mistake or error and adjust it.

If you still continue to have problems with the program please don't hesitate to write back.
Regards,

Garry.
(Support)