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Messages - Bridge to Learning

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Ask Support Questions / Re: Backup to external HDD
« on: June 28, 2018, 09:41:00 AM »
Thank you that seems to have worked ok. Was concerned if the internal HDD ever crashed completely with the loss of all IE8 data.

Ask Support Questions / Backup to external HDD
« on: June 27, 2018, 02:10:41 PM »
I wish backup and PDF export to go to an external HDD F: instead of the internal HDD. Is this possible and if so how is it done? Thanks

Ask Support Questions / error Number 3
« on: June 07, 2018, 08:02:44 AM »
Receiving this message when closing EI8:
Error Number 53
File not found Mousehook'Form_frm_3environment

Also the export PDF function is not saving the invoices to the default file path

Any helpappreciated thanks

Pre Sales Questions / EI8 Tools
« on: November 10, 2017, 11:00:01 PM »
Can anyone advise me which EI8 file needs linking to Tools for generating reports, and where to find it? Thanks

Pre Sales Questions / Re: Email one invoice to two addresses
« on: July 02, 2017, 09:37:37 AM »
Thank you that would be helpful. Btw finding I8 overall very good.

Pre Sales Questions / Email one invoice to two addresses
« on: July 01, 2017, 05:44:42 PM »
Is it possible to simultaneously email an invoice to 2 different email addresses? Have tried separating 2 addresses in Invoice 8 email field firstly with a comma, secondly with a colon. Neither seems to work

Ask Support Questions / Unable to backup
« on: June 13, 2017, 01:22:49 PM »
I have opened a new folder for backup on an ext HDD and it is showing the correct Backup filepath on Backup & Registration page. Received this message when trying to backup to it.

There has been an error in the program
Error Number:53
Error Description: File not found:MouseHook
Error Location: Form_frm_3_environment_Form_Unload

Any help appreciated thanks

Ask Support Questions / Re: Error Report
« on: March 19, 2017, 06:53:10 AM »
Quickly sorted thanks to Garry in Support

Ask Support Questions / Error Report
« on: March 18, 2017, 04:28:55 PM »
Just installed & purchased Easyinvoice8. After entering details for first invoice went to preview and the programme crashed displaying the following:
Error Number: 94
Error Description: Invalid use of Null
Error Location: frm_7_print

Unable to sort can anyone help please? Thanks

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